Personal Support Worker (PSW)

Office Hours

Please note that these are the office hours and not the hours for the program itself. Please see schedule section below for information on program hours.

Monday to Friday: All locations and offices - 8:30 am – 3:00 pm

Monday, Tuesday, Thursday Nights: 6:00 pm - 9:00 pm (150 East 5th Street Location) Please note: You can't register for ESL on Monday nights.

Schools will be closed on Monday, May 22 for Victoria Day.
Program Description Program Description

Program Description

This program enables students to earn a Personal Support Worker Certificate, accredited through the Province of Ontario, with the Ontario Community Support Association. Students will acquire the skills and knowledge to work as a personal support worker and gain practical experiences working in a health care environment.

There are also 6 secondary school credits attached to this course.

The program is 10 months (September to June) in duration and runs every Monday to Friday, from 9:00 a.m. until 1:45 p.m.


The St. Charles PSW program is fully accredited with the Province of Ontario and provides students with the theory and knowledge that is required to understand all aspects of their role as a Personal Support Worker. Student learning is reinforced and enhanced by applying theory to practice while assigned to both their clinical and community cooperative education assignments. All students are supported so that all learning expectations are met with success and confidence with the goal of becoming effective Personal Support Workers in our community.

Specifically, we provide:

• educational training programs that reflect individual workplaces and the needs of our community
• innovative programs that will contribute to local, regional and global collaboration
• quality skills development programs that reflect the changing needs of the community with focus on restorative care
• professional development opportunities for communities and organizations
• career and transition assistance to assist individuals in meeting their employment and career goals
• qualified to work in community settings, private homes, long term care (LTC)
• potential branches to CDA, OTA, PTA, DSW, SSW and other healthcare careers

Other School to Work Options:

Culinary Arts:
Personal Support Worker:
Specialized Language Training Program:



PSW Students can login to the online Learning Management System (LMS) by clicking the following: ...

Who May Apply

19 years of age or older.
Documented proof of 50 hours of volunteer and/or work experience with seniors/disabled.
Grade 11 English, Minimum Canadian Language Benchmark Level 6 or LBS Level 5
If non-citizen, must be a convention refugee, refugee claimant or permanent resident.

Come to our credit office at 150 East 5th to pick up an application form.


How To Register

Next course won't start until September 2017. You can register now though.

Individuals must complete the application, in person, at 150 East 5th Street from 9am to 3 pm, Monday to Friday. Applications can be picked up in our credit office, Monday to Friday, 9:00 am until 3:00 pm.

Please bring your high school transcripts and/or Canadian Language Benchmark results, if applicable.

Applicants must provide:
Proof of citizenship/Permanent Resident/Refugee (No Student Visa, No Work Visa, No Study Visa)
Photo ID
Documented proof of volunteer hours (see requirements)
CLB Benchmark test results, if applicable
High school transcripts

Successful individuals will be contacted for an interview



$1,200 program fee, which includes:

Personal Assessment
Resource Materials
Certificate costs
Identification tags
CPR & First Aid training
Supervised Clinical Instruction

If you are seeking financial assistance, please contact your case worker or funding provider.
(Funding approvals - allow 3-6 months). Program is not eligible for OSAP. Payment installment plan available.

Prices subject to change.

Related News

The graduating class with Joanne DeRubeis Joanne DeRubeis cutting the cake with her students

PSW Graduation

St. Charles PSW program celebrated its 18th graduation on January 26th. Thirty students graduated, though some missed the ceremony because they were at work, itself a cause for celebration. As usual there was an electrifying enthusiasm among the graduates. Valedictorian Catherine Inoma who came from Nigeria three years ago was very appreciative of the program and all her fellow students. Valedictorian Stephanie Juhasz said that not only did they learn the skills to be a Personal Support Worker but that there was a great emphasis by their teacher Joanne DeRubeis on showing great respect for all, including peers. Ian Deans, former federal NDP House leader and MP for Hamilton Mountain was the guest speaker who spoke encouraging words to the graduates. Principal Bob Goodwin congratulated Joanne for getting the Ontario accreditation for her PSW program. He said that it is a great achievement and a milestone for the St. Charles Adult and Continuing Education Centre.

St. Charles leads the way in Hamilton with innovative programs, such as the Personal Support Worker (PSW) program. This course provides students with an opportunity to obtain certification in the growing PSW field. Most of our PSW graduates are immediately hired by hospitals, nursing homes and palliative care centres. Our PSW course is highly valued in the long term health care community in Hamilton because of the high degree of professionalism and expertise which our students display at their work placements.

Operated in conjunction with the Hamilton-Wentworth Catholic District School Board, St Charles provides a wide range of adult education programming. Programs include English as a second language (ESL), Language Instruction for Newcomers to Canada (LINC), high school completion, literacy and basic skills (LBS), night school, summer school, Chef Training and a host of medical and computer certification courses including the highly successful Personal Support Worker (PSW) program.