Specialized Language Training Program (For Employment)

Office Hours

Please note that these are the office hours and not the hours for the program itself. Please see schedule section below for information on program hours.

Monday to Friday: All locations and offices - 8:30 am – 3:00 pm

Monday, Tuesday, Thursday Nights: 6:00 pm - 9:00 pm (150 East 5th Street Location) Please note: You can't register for ESL on Monday nights.

Schools will be closed on Monday, May 22 for Victoria Day.

Program Description

Program Description

Our Specialized Language Training Program is a unique program that provides English language learners a Pathway to Success in Canada. Students have the opportunity to learn English specific to employment, both in the classroom and with a Canadian employer outside of the classroom! It offers a great opportunity to network with employers and to gain Canadian work experience.

We offer the following Specialized Language Training courses:

- Retailing and Office Employment
- Retailing and Customer Service
- Hospitality and Tourism
- Hospitality and Foodservice
- Healthcare and Pre-PSW (Pre-Personal Support Worker)

These Specialized Language Training courses include a work placement with a local employer. Many of our learners are offered jobs at the end of their placement!

All programs are 12 weeks in length and include a 4 week volunteer work placement.

More English classes

- ESL Day School: http://stcharles.ca/languages/esl/
- LINC (FREE childming and FREE bus tickets available to those who qualify): http://stcharles.ca/languages/linc ...
- ESL Summer: http://stcharles.ca/languages/esls ...
- ESL Night: http://stcharles.ca/languages/esln ...
- ESL Credit: http://stcharles.ca/languages/eslc ...
- TOEFL Preparation: https://stco.hwcdsb.ca/languages/t ...
- IELTS Preparation: http://stcharles.ca/languages/ielt ...

Other School to Work Options:

Home Helper Program: http://stcharles.ca/HH
Security Officer Preparation: http://stcharles.ca/SEC
Culinary Arts: http://stcharles.ca/CHEF
Personal Support Worker: http://stcharles.ca/PSW
Co-op: http://stcharles.ca/COOP
Specialized Language Training Program: http://stcharles.ca/SL

Retailing and Customer Service

Retailing and Customer Service

April 3, 2017 - June 23, 2017

This course is ideal for students who are interested in gaining Canadian work experience and who would like to enhance their portfolios for future opportunities in retail stores and in customer service businesses.

This program is an employment language program that combines 8 weeks of in-class training as well as 4 weeks of work placement with employers in the community. Our knowledgeable instructors help students prepare resumes, cover letters, and teach learners the skills required to prepare them for job interviews and finding employment in Canada. Career choices are endless in this field.

Overview of Retail and Customer Service
- Language training for retail stores and customer service
- Communicating with customers
- The importance of good customer service
- Answering the telephone, taking and leaving messages
- Improve typing speed and accuracy
- Using a cash register and making change
- Employment readiness including resume and cover letter, job search, and interviews skills
- Canadian work experience

Work Placements (4 weeks)
- Work experience in retail stores and customer service

Training and Certifications include:
- WHMIS
- Typing

Requirements
Canadian Language Benchmark – Level 4 or higher

Hospitality and Foodservice

Hospitality and Foodservice

This course is ideal for Students who are interested in gaining Canadian workplace experience and who need to enhance their portfolios for future opportunities in Hospitality and Foodservice employment. This program is an employment language program that combines 8 weeks of in class training with 4 weeks of work placement.

Career choices in this field are endless. They include Restaurants and Foodservice, Hotel and Lodging.

Overview of Hospitality and Foodservice:
- Language training for restaurants, foodservice and hotels
- Safe food handling
- The importance of good customer service
- Employment readiness including resume, cover letter, job search, and interviews skills
- Canadian work experience

Work Placements (4 weeks)
- Work experience in restaurants, banquet centres or hotels

Training and Certifications include:

- Food Handling (Food Safety)
- Smart Serve
- WHMIS

Requirements
Canadian Language Benchmark 4 or higher

Retailing and Office Employment (Starts TBA)

Retailing and Office Employment (Starts TBA)

This course is ideal for students who are interested in gaining Canadian work experience for future opportunities in a retail store or in an office. This employment language program combines 8 weeks of in-class training and 4 weeks of work placement with employers in the community. Our knowledgeable instructors help students prepare resumes and cover letters, search for jobs, and teach learners the skills required to prepare them for job interviews. Career choices are endless!

Overview of Retailing and Office Employment:
- Language training for retail stores and working in an office
- Upgrade your current computer skills or learn new computer skills – Microsoft Office including Word, Excel (Data Entry), PowerPoint, e-mail and navigating the internet
- Improve typing speed and accuracy
- Customer service skills
- Telephone skills
- Using office tools (photocopiers, fax, etc.)
- Prioritizing tasks
- Filing and organizing office systems
- Employment readiness including resume, cover letter, job search, and interviews skills
- Canadian work experience

Work Placements (4 weeks)
- Work experience in retail stores and offices

Training and Certifications include:
- WHMIS
- Typing

Requirements
Canadian Language Benchmark – Level 4 or higher

Healthcare and Pre-PSW (Pre-Personal Support Worker)

Healthcare and Pre-PSW (Pre-Personal Support Worker)

This course is an employment language program that is best-suited for the learner who wishes to pursue a career in an area related to the healthcare field. It specifically prepares the student for familiarity in the various fields as well as terminology and working English. This course is also ideal for the learner looking to enter the Personal Support Worker Program (PSW). This course combines 8 weeks of in-class instruction with 4 weeks of work placement with a healthcare related employer.

Canadian workplace experience and exposure to potential employers is a great way to open up future employment doors.

Overview of Healthcare and Pre-PSW:

- Working with Clients & Families, Stress Management
- Canadian Health Care System
- Abuse, Rights & Responsibilities
- Safety, Assisting with Medications
- Personal Care
- Basic Nutrition
- Exercise & Activity
- Employment readiness including resume, cover letter, job search, and interviews skills
- Canadian work experience

Work Placements (4 weeks)
- Work experience in healthcare offices such as dental, medical office, physiotherapy, or optometry; a pharmacy; or a long-term care facility such as a nursing home or retirement residence.

Training and Certifications include:
- CPR C/AED
- Infection Control (Hand washing)
- WHMIS

Requirements
Canadian Language Benchmark – Level 4 or higher

Who May Apply

For ALL English Language Learners
English literacy (CLB 4 or higher) required (Assessments available)
Existing training and/or education in related sector recommended but not necessary

How To Register

If you are a current St. Charles ESL student, please contact the school's main office.

If you are a new student, please call the YMCA Immigrant Settlement Service at 905-526-8452 (downtown) or 905-662-9400 (Centennial) to book a language assessment. Then ask to attend one of our St Charles classes nearest to your home.

When coming to St. Charles for the first time, bring your immigration documents, the assessment and $10 consumable fee.

Location

Monday - Friday 9:00 a.m. - 3:30 p.m.
Work placement hours may vary

Register early to avoid disappointment!

Mountain Campus
150 East 5th Street (at Brucedale)
905.577.0555, Press 5, then Press 0

Free Parking on Brucedale Ave.

Fees

Free for existing St. Charles students
$10 consumables fee for new students
Some certification fees may apply.